Eshmá - Acogida, Escucha, Reparación

Who we are

We are a team with years of experience and extensive skills in accompanying people. Our journey includes creating spaces for listening and welcoming, to develop reparation processes (restorative justice), the creation of healing and therapeutic conversations, knowledge of legal frameworks, familiarity with institutional and ecclesial dynamics, etc.

Among our members there are people who have gone through victimization for sexual abuse and have experiences the programs we propose at eshmá. Our programs are designed therefore, not only from a professional perspective, but also from personal experience.

Promoters of the project

Juan Carlos González Martín

Juan Carlos has Degrees in Education, Social Work, and Religious Sciences. He graduated with a Law Degree in Legal Sciences. After a journey in the formal education of children, adolescents, and youth, these last two decades have been dedicated to accompanying people in situations of serious social exclusion. He has promoted and managed projects aimed at meeting the real needs of these vulnerable groups in society. His own personal experience has led him in recent years to share therapeutic spaces with victims of sexual abuse in childhood and to participate in social and institutional initiatives to promote awareness, prevention, and social recognition for the phenomenon of abuse in the present and victims of the past.

“With the help of the people who form eshmá‘s heart today, I looked for a way out that would alleviate my own pain that has accompanied me since I was sexually abused as a child. I discovered the only way to look forward was to give voice to my wound and place the truth in a respectful and honest space of listening, demanding recognition, apologies, and reparation for the damage done, without renouncing the demands for responsibility. I understood that the hour of truth is not always marked by the court clock. As I came face to face with my guilt, shame, and fear, they dissipated, when finally, I was able to defend the then defenseless child without the need to hurt anyone. I am here to share and accompany, whoever needs it, with humility.”

Miguel Ángel González Martín

Miguel has a Bachelor of Law and a degree in Religious Sciences. He has studies of Psychology and is a Gestalt therapist. He also has a Master’s Degree in Coaching of People and Teams. He is a Specialist in Systemic Interventions in Organizations.

After a long career working in an international cooperation, social intervention, and the public sector, Miguel is currently dedicated to accompanying and offering consultation to people and organizations in their growth processes and training.

“To witness the healing power of compassionate listening, to accompany others into the descent of their well of pain, to contemplate broken humanities begin to recompose…all this brings me closer to my own wounds and pains. It relieves them. It mends what is broken in me. It humbles me to glimpsesomething bigger within the love that is in people’s hearts”.

María del Mar Puga Arcos

Degree in Law and specialist in mediation by IL3 (Master in the University of Barcelona). Trained in supervision and systemic coaching, N.L.P., Nonviolent Communication, systemic family mediation. Teaching experience in criminal mediation and restorative justice. Member of the Laboratory of Theory and Practice of Restorative Justice (Basque Institute of Criminology).

She currently works as an adult criminal mediator in the Restorative Justice Program of Catalonia and is a private mediator and facilitator of restorative justice processes. Previously, she worked in the Basque intra-judicial mediation service as a criminal and family mediator. Previously she has worked as an interim official in different judicial parties in Catalonia

“One of the conclusions reached by a person who had been victimized after his participation in a restoration process was: ‘It has been a balm of peace’. I have a deep respect for all those people who have allowed me to accompany them in their stories of pain, both those who have been harmed and those who have caused it”.

Carlos Romera Antón

Graduate in Law, Master in Criminology, postgraduate in mediation, victimization and restorative justice. Social Educator. Conflict mediator and trainer. Collaborator in several masters in different universities. Founding partner of Centro Universitario de Resolución de Conflictos-GEUZ. Member of the mediation and Restorative Justice team of Berriztu, within the Araba/Álava Penitentiary Center. He has experience as a mediator, lawyer and coordinator of the Criminal Mediation Services of Barakaldo and Bilbao.

In recent years he has been combining mediation and facilitation work in restorative processes with educational tasks in the field of social exclusion. He is also a member of the Ethics Committee of Social Intervention of Bizkaia, of the Basque Council for the participation of victims of terrorism and vice-president of the Forum of Associations of Education in Human Rights and for Peace.

“I have had the privilege of accompanying in their processes of growth and personal evolution, both those who have caused great suffering, as well as those other people who have been victims or survivors. Whenever someone decides to get involved in a restorative process, one can see the healing and pedagogical power that lies behind the capacity to assume responsibility and to repair or compensate for the damage in its different dimensions. I have no doubt that when a process is truly restorative, it constitutes a milestone that transforms people.”

Our Values

Our Values That move us & characterize our work

Listen

We believe in listening to the individuals and organizations asking for support. This gives a basis for building a trusting relationship while mutually exploring and defining their needs; in order to better adjust the services provided. In this case, listening constitutes our key method and approach.

Professionalism

We believe in being reliable and comprehensive in fulfilling our commitments, both in quality of service and in efficient completion. Professionalism implies maximum honesty about the situations addressed, without generating false expectations while recognizing the reality of things.

Friendliness

We believe in being accessible, offering kindness and a sense of humor, and respect for each person’s place.

Depth

We believe in encouraging questions and interactions, that can promote some discoveries of underlying layers not initially presented. Depth is born from the cultivation of presence and attention.

Humility

We believe in an openness to learn. We know each person and situation can teach us new perspectives that we had not considered. We are aware our observations have limitations; and therefore, strive to avoid being rigid and dogmatic.

Eshmá - Acogida, Escucha, Reparación

Contact

We look forward to hearing from you!
Contact us through our website or directly by phone, email, Whatsapp, or Telegram. (Contact form and communication links directly below).

Phone Number: (+34) 615 263 699
Email: welisten@eshma.eus

    I read and accept the Privacy Policy.

    In the name of the entity, we process the information you provide us with in order to provide the requested service. The data provided will be kept as long as the relationship is maintained or during the years necessary to comply with legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation about whether Eshmá is treating your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary.

    Contact

    We look forward to hearing from you!
    Contact us through our website or directly by phone, email, Whatsapp, or Telegram. (Contact form and communication links directly below).

    Phone Number: (+34) 615 263 699
    Email: welisten@eshma.eus

      I read and accept the Privacy Policy.

      In the name of the entity, we process the information you provide us with in order to provide the requested service. The data provided will be kept as long as the relationship is maintained or during the years necessary to comply with legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation about whether Eshmá is treating your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary.

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